Last Updated: 10/102023

 

Thank you for shopping at Cynical Streetwear. https://www.cynicalstreetwear.com.au/

 

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

 

Interpretation & Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Individual (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cynical Streetwear Located at AU.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://www.cynicalstreetwear.com.au/

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

General Return Policy

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or credit your account.

You are eligible for a CREDIT/STORE CREDIT or EXCHANGE which are subject to the below terms:

If the product will be refund, returned or exchanged there will be charge on Shipping Fee of $15, which would be applied through a total reduced refund or credit.

All Items are eligible for return exempt the products that are: Sale Items

You are always required to ship back the items by following shipping instruction:

You will be sent shipping address upon approval. Please make sure to include the return slip in the package.

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Credit Policy

You are given 30 days to ask for the credit from the date of purchase. Customers are entitled to ask for STORE-CREDIT in exchange to the Goods

In order for the product to be eligible for Credit make sure that these following conditions are met:

Product must be returned in its original packaging

Product wasn't used or damaged

Credits were approved by Cynical Streetwear

Product must include original tags (if applicable)

Product that are on sale or discounted is eligible for Credit.

We offer 100% return to refund that are processed through Credit and has No Expiry Period.

Unfortunately, Credits can't be used to pay for shipping fees.

 

Exchange Policy

Products can be exchanged for a different size or color variation, provided that such variation is available.

Customers are allowed to exchange for item within 30 days.

Exchanges exceeding 30 days will not be processed.

In order to be eligible for exchanges make sure that these following conditions are met:

Product must be returned in its original packaging

Product wasn't used or damaged

Product must include original tags (if applicable)

Exchange approved by Cynical Streetwear

You are required to ship back the product for the item to be inspected and replaced.

You exchanged product will be processed Once items are received and conditions confirmed.

You are given the rights to exchange the item, One time. Provided that all conditions in Exchange Policy are met.

 

 

 

How to Initiate a Return

If you have a request for Return, Refund or Exchange please email sales@cynicalstreetwear.com.au

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If you have further clarification and questions, Please do not hesitate to contact us through our Email Address: sales@cynicalstreetwear.com.au

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You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.